CompuDynamics South Africa – Company Profile
CompuDynamics South Africa is an IT Solution Company that provides both Computer products and Computer Services to Small, Medium and Large Enterprises.
CompuDynamics headquarters is based in Johannesburg, and provides total I.T. Solutions in most parts of South Africa. We can provide any IT related products and Support services from Cloud Hosted Solutions, Remote Support, OnSite Support, Help desk, Cabling and Networking, Security, Software Development and Communication Solutions to complete Outsource of your IT requirements. You can let us take care of your IT Department while you focusing on your business.
Compudynamics is an ICT Company with a BBBEE level 1 with 100% Black ownership and 50% Female ownership.
We aim to be one of the best IT Services provider in the industry by ensuring we have a team that has the right attitude, committed and skilled to deliver the services you want.
With over 15 year experience in the IT services industry providing services to small, medium and large enterprises, CompuDynamics team has the expertise and the understanding of what is required to deliver quality and reliable services from Remote Support, OnSite Support, Networking and cabling, Data Recovery, Customized Application Development, CCTV, Access control, Printing Solutions, Hosted Solutions (Servers, Exchange, Cloud Backups, Cloud PBX), Hardware Rentals/Financing, Project management and IT Management to Complete Outsourcing of IT Needs for any organization.
For Companies that prefer having one IT service provider we also partner with major IT hardware, Software, infrastructure and telecom providers to assist in delivering solutions and services to different sectors in the Market such as Attorneys, Financial Institutions, Property Management, Engineering, Public sector, Retail chains, Mining and others.
Through the partnerships we establish with other I.T companies that share our vision, we are also able to support you in most parts of South Africa with representation in Gauteng, Cape Town, Durban, Pietermaritzburg, Bloemfontein, Kimberley, Nelspruit, Kimberley, Upington, George (Garden Route), Port Elizabeth, Harrismith, Upington, Umtata, East London and other. Regardless of the region supported we have one central point for call logging and management as well as billing related.
We can supply any I.T related Hardware and our complete range of services include (Detailed explanation on Services section of this Profile)
Total IT Solutions for Small and Medium Enterprise
- IT Hardware / Software Consumable Sales – Support – Upgrade – Repairs
- Network Services including cabling, LTE, Fibre, Wireless Solutions, VoIP
- Outsourcing ( With Dedicated full time OnSite engineers or part time)
- Server Support – Desktop Support and Application Support
- Anti-Virus, Internet Security, Websites restrictions Data Recovery Solutions.
- Server Solutions (Exchange, SharePoint, SQL Server)
- Network Hardware (Infrastructure Planning, Deployment and Support).
- Cloud Solutions (Hosted Servers, Hosted Exchange, Backups)
- Hosting Environments (Domain and Email)
- IT Consulting, Project Management and IT Management
- Customized Application Development and Website Design
- SLA Contracts customized to clients needs.
- PABX and Video Conferencing (Cloud PBX)
- 24 / 7 Standby Engineers available for Ad-Hoc and SLA clients
- Computer Related Training
- CCTV Solutions
We want Customers to regard us more as partners as opposed to suppliers due to our one on one customer care which we administer at all levels in our business.
COMPUDYNAMICS is built on the assumption that the management of information technology for business is like legal advice, accounting, graphic arts, and other bodies of knowledge, in that it is not inherently a do-IT-yourself prospect. Smart business people who aren’t computer hobbyists need to find quality vendors of reliable hardware, software, services, and support. They need to use these quality vendors as they use their other professional service suppliers, as trusted allies. COMPUDYNAMICS seeks to fulfil these needs and become one of the best I.T. Solutions and Service provider in South Africa.
In order to accomplish our objectives, our key approach is:
- Differentiate from box-pushing, by offering and delivering one stop service and support that exceeds customer expectation.
- Focus on service and building one to one relationships with our clients.
The only way we can hope to differentiate ourselves is to define the vision of the company to be an information technology ally to our clients.
Mission
COMPUDYNAMICS mission is to be one of the best Information technology Solutions and Services provider in the industry.
COMPUDYNAMICS vision. COMPUDYNAMICS family serves its clients as a trusted ally, providing them with the loyalty of a business partner. We make sure that our clients have what they need to run their businesses as well as possible, with maximum efficiency and reliability. Many of our information applications are mission critical, so we give our clients the assurance that we will be there when they need us.
Values :
Inspire Trust amongst employees and customers
Respect for fellow employees and customers
Exemplary ethical behaviour
Serving Customers as they want be served
Train and grow
Products and Services
IT Consulting Services
We have a team of highly skilled consultants, and are able to recommend and implement the right solution to fit your requirements. We also offer Project management and IT management on contract basis.
IT Support Services
We provide OnSite support by having IT experts on Call coming to your Business or Home to resolve any problems you may have on your environment. If any hardware requires any repairs we will take it off site, repair and return back to site.
Our Onsite support service team will respond to all calls made to our call center (Call 011 452 0022, log a Call on our website www.compudynamics.co.za or email support@compudynamics.co.za). Customers do have the option to call on this service when needed (Adhoc Support) or have a support Contract where we will commit to agreed SLA . Agreed SLA can include Loan stock, to keep the customer running whilst the hardware is gone in for Repairs.
We offer Ad-hoc reactive support as well as Proactive maintenance for sites that require regular weekly/monthly visits to check the health state of the system, including verification of back ups alert logs, and other errors to avoid potential crisis.
We provide technical consultants from our team for departments needing less than a full-time, technical consultant of their own.
Our team can work closely with your existing IT team to assist with new technologies or projects, providing knowledge transfer as well as hands-on assistance.
We also provide InStore Support where our IT Experts will assist you with any Computer related problem. We provide no obligation free quotes on any requirements.
Remote Managing and monitoring
Unlike other remote monitoring software that focuses on a single platform, Compudynamics Remote Monitoring and Management enables you to keep track of workstations and servers across platforms and operating systems including Windows, OS X, and multiple distributions of Linux. The tool’s network performance monitoring feature will let you discover, import, and monitor critical network devices such as firewalls, routers, printers, and switches using SNMP. For your mobile device, the tool lets you keep track of smartphones and tablets with mobile device checks and monitoring. As for virtual machine monitoring, you can run checks on all virtual sessions and virtual machines under your control. Read more https://www.compudynamics.co.za/rmm/
Server and Desktop Installations
Our Installation services covers Hardware and Software. We can roll out a hardware implementation or Software to single or multiple sites, and this can include Operating System, Computer Hardware, Anti virus or any other application you would like to implement.
CLOUD SOLUTIONS (Hosted Backup – Hosted Exchange – Hosted Virtual Machines – Cloud Hosted Servers – OFFICE 365 – File Sharing)
We provide a range of services around Hosting Cloud Servers, Websites, Emails with POP accounts as well as hosted Exchange Mail and all Office 365 offerings. Our Hosting also makes SharePoint functionality available as well as Antivirus and Cloud Backup. We have tailor made Hosted solutions for SME’s. Our office 365 options cover Home, Business and Enterprise.
POP, IMAP, Exchange Mail, Office 365 Business, Enterprise, Premium, Exchange plans, One Drive Storage plans.
Cloud PBX
Previously only accessible to those company’s with the biggest budgets, CompuDynamics are delighted to deliver to the SME market call centre technology for the price of a licence upgrade. Our new ‘Glance’ solution puts you firmly in the driving seat with vital information always available at a ‘Glance’.
Our Cloud PBX and call centre solutions gives all the benefits of a standard PABX.
Data Recoveries
We provide data recovery service by moving your data from your damaged Hard Drive to another device of your choice. We have equipment and team of experts to recover your data from deleted drives as well as damaged drives. The charges only apply if data is recovered.
Software Development and Web Design
We have a team of developers on different platforms, for Servers, Desktops or Mobile devices. We can develop Applications to suit your needs.
Our web development team, has delivered many web sites ranging from basic web site, e-commerce and other Web Based application specific to individual organization needs.
Network, Cabling and Connectivity Services
We provide all hardware and services required for your Network, as well as a complete Network Installation and Cabling from end to end (Wired and Wireless). We can also facilitate the Fibre, LTE or other application if Internet access is required. We can offer total Broadband and Fibre solutions for you Voice and Data connectivity.
We offer CAT5, CAT6, Fibre and other cabling services from small to large environments, from completely new infrastructure to maintaining an existing one. We also offer maintenance and work on your cabling clean projects.
We partner with other IT service providers to deliver Network and Cabling servers in particular to retailers, where there is a need to do several stores in one Mall including linking them via Fibre.
Repairs
We do PC repairs, Laptop Repairs, Printer Repairs of any brand
IT Sales and Rental Services.
All ICT equipment supplied can be facilitated by a Financing (ICT Financing) option.
We can arrange rental for IT related hardware.
Laptops, Desktops, Printers, Tablets and Hardware components
We supply Laptops, Desktops, Printers, Tablets and Hardware components of all brands.
Servers
We supply Servers from all major brand, including Server Cabinets, switches and are able to provide an end to end solution, on Installation.
Reliability is a key factor when selecting a security system. Human lives and property can only be optimally protected by robust and sophisticated security systems designed for specific applications. This is why we only stock world-renowned brands that comply with stringent adherence and performance.
Computer Consumables
We supply all range of computer consumables, office supplies, cartridges (Original and Compatible).
Software
Server Operating Systems, Small Business Server, VM ware, Red Hat Linux, MS Exchange, SQL Server, Media management Software, Share Point, Windows O/S, office 365, Microsoft Office Home and Business, Microsoft Office Student, MiS Exchange, MS Share Point, MS Server, MS SQL, Kaspersky Anti virus, E-scan Antivirus, Bit Defender Anti Virus, ESET Antivirus, Sophos, Fortinet, Pastel Accounting Software, Point of Sale Software and other Computer related products on request.
For more info on our Products, Services, support contracts please contact us :
CompuDynamics South Africa
Office 3, Bedford Village Office Suites, Corner Van Buuren and Nicol Rd, Bedfordview
Tel : 011 452 0022
Email : info@compudynamics.co.za
Company Locations and Facilities
Our Head office is based in Bedfordview (Johannesburg) with representations in
Cape Town, Durban, Bloemfontein, Kimberley, Newcastle, Nelspruit, Upington, George (Garden Route), Port Elizabeth, Harrismith, Upington, Umtata, and East London.
