Company Profile IT Support and Solutions

CompuDynamics South Africa is an IT Solution Company that provides both Computer products and Computer Services to Small, Medium and Large Enterprises.

CompuDynamics headquarters is based in Edenvale, and provides total IT Support and Solutions in most parts of South Africa. We can provide any IT related products and Support services from Cloud Hosted Solutions, Remote Support, OnSite Support, Help desk, Networking, Security, Software Development and Communication Solutions to complete Outsource of your IT requirements. You can let us take care of your IT Department while you focusing on your business.

Compudynamics is an ICT Company with a BBBEE level 1 with 100% Black ownership and 50% Female ownership.

We aim to be one of the best IT Services provider in the industry by ensuring we have a team that has the right attitude, committed and skilled to deliver the services you want.

With over 15 year experience in the IT services industry providing services to small, medium and large enterprises, CompuDynamics team has the expertise and the understanding of what is required to deliver quality and reliable services from Remote Support, OnSite Support, Networking, Data Recovery, Customized Application Development, CCTV, Access control, Printing Solutions, Retail Solutions, Hosted Solutions (Servers, Exchange, Cloud Backups, Cloud PBX), Hardware Rentals/Financing, Project management and IT Management to Complete Outsourcing of IT Needs for any organization.

For Companies that prefer having one IT service provider we also partner with major IT hardware, Software, infrastructure and telecom providers to assist in delivering solutions and services to different sectors in the Market such as Attorneys, Financial Institutions, Property Management, Engineering, Public sector, Retail chains, Mining and others.

Through the partnerships we establish with other I.T companies that share our vision, we are also able to support you in most parts of South Africa with representation in Gauteng, Cape Town, Durban, Pietermaritzburg, Bloemfontein, Welkom, Kimberley, Nelspruit, Kimberley, Upington, George (Garden Route), Port Elizabeth, Harrismith, Upington, Umtata, East London and other. Regardless of the region we have one central point for call logging and management as well as billing related.

We can supply any I.T related Hardware and our complete range of services include

  • IT Hardware / Software Consumable Sales – Support – Upgrade – Repairs
  • Network Services including cabling, LTE, Fibre, Wireless Solutions, VoIP
  • Point of Sale Solutions for Retail.
  • Outsourcing ( With Dedicated full time OnSite engineers or part time)
  • Server Support – Desktop Support and Application Support
  • Anti-Virus, Internet Security, Websites restrictions Data Recovery Solutions.
  • Server Solutions (Exchange, SharePoint, SQL Server)
  • Network Hardware (Infrastructure Planning, Deployment and Support).
  • Cloud Solutions (Hosted Servers, Hosted Exchange, Backups)
  • Hosting Environments (Domain and Email)
  • IT Consulting, Project Management and IT Management
  • Customized Application Development and Website Design
  • On-Line Backup Solutions / Off-Site Backup Solutions
  • SLA Contracts customized to clients needs.
  • PABX and Video Conferencing (Cloud PBX)
  • 24 / 7 Standby Engineers available for Ad-Hoc and SLA clients
  • Computer Related Training
  • CCTV and Access Control

We want Customers to regard us more as partners as opposed to suppliers due to our one on one customer care which we administer at all levels in our business.

COMPUDYNAMICS is built on the assumption that the management of information technology for business is like legal advice, accounting, graphic arts, and other bodies of knowledge, in that it is not inherently a do-IT-yourself prospect. Smart business people who aren’t computer hobbyists need to find quality vendors of reliable hardware, software, services, and support. They need to use these quality vendors as they use their other professional service suppliers, as trusted allies. COMPUDYNAMICS seeks to fulfil these needs and become one of the best I.T. Solutions and Service provider in South Africa.

  • Differentiate from box-pushing, by offering and delivering one stop service and support that exceeds customer expectation.
  • Focus on service and building one to one relationships with our clients.

The only way we can hope to differentiate ourselves is to define the vision of the company to be an information technology ally to our clients.

Company Locations and Facilities

Our Head office is based in Dowerglen, Edenvale with partners in

Gauteng, Cape Town, Durban, Pietermaritzburg, Bloemfontein, Welkom, Kimberley, Newcastle, Nelspruit, Upington, George (Garden Route), Port Elizabeth, Harrismith, Rustenburg, Upington, Umtata, Middleburg, Mafikeng, Witbank and East London.

Products and Services

IT Consulting Services

We have a team of highly skilled consultants, and are able to recommend and implement the right solution to fit your requirements. We also offer Project management and IT management on contract basis.

IT Support Services

We provide OnSite support by having IT experts on Call coming to your Business or Home to resolve any problems you may have on your environment. If any hardware requires any repairs we will take it of site, repair and return back to site.

Our Onsite support service team will respond to all calls made to our call center (Call 011 452 0022, log a Call on our website www.compudynamics.co.za or email support@compudynamics.co.za). Customers do have the option to call on this service when needed (Adhoc Support) or have a support Contract where we will commit to agreed SLA .  Agreed SLA can include Loan stock, to keep the customer running whilst the hardware is gone in for Repairs.

We offer Ad-hoc reactive support as well as Proactive maintenance for sites that require regular weekly/monthly visits to check the health state of the system, including verification of back ups alert logs, and other errors to avoid potential crisis.

We provide technical consultants from our team for departments needing less than a full-time, technical consultant of their own.

Our team can work closely with your existing IT team to assist with new technologies or projects, providing knowledge transfer as well as hands-on assistance.

We also provide InStore Support where our IT Experts will assist you with any Computer related problem. We provide no obligation free quotes on any requirements.

Remote Managing and monitoring

Unlike other remote monitoring software that focuses on a single platform, Compudynamics Remote Monitoring and Management enables you to keep track of workstations and servers across platforms and operating systems including Windows, OS X, and multiple distributions of Linux. The tool’s network performance monitoring feature will let you discover, import, and monitor critical network devices such as firewalls, routers, printers, and switches using SNMP. For your mobile device, the tool lets you keep track of smartphones and tablets with mobile device checks and monitoring. As for virtual machine monitoring, you can run checks on all virtual sessions and virtual machines under your control. Read more http://www.compudynamics.co.za/rmm/

Server and Desktop Installations

Our Installation services covers Hardware and Software. We can roll out a hardware implementation or Software to single or multiple sites, and this can include Operating System, Computer Hardware, Anti virus or any other application you would like to implement.

CLOUD SOLUTIONS (Hosted Backup – Hosted Exchange – Hosted Virtual Machines – Cloud Hosted Servers – OFFICE 365 – File Sharing)

We provide a range of services around Hosting Cloud Servers, Websites,  Emails with POP accounts as well as hosted Exchange Mail and all Office 365 offerings. Our Hosting also makes SharePoint functionality available as well as Antivirus and Cloud Backup. We have tailor made Hosted solutions for SME’s. Our office 365 options cover Home, Business and Enterprise.

POP, IMAP, Exchange Mail, Office 365 Business, Enterprise, Premium, Exchange plans, One Drive Storage plans.

Cloud PBX

Previously only accessible to those company’s with the biggest budgets, CompuDynamics are delighted to deliver to the SME market call centre technology for the price of a licence upgrade. Our new ‘Glance’ solution puts you firmly in the driving seat with vital information always available at a ‘Glance’. Some of the benefits we offer :

  • Free hardware (on contract), (Cordless/Conference and Desk phones)
  • We use your existing  fibre and network infrastructure, port your numbers
  • No more fixed lines lines.
  • All your branches are linked via the cloud, different location staff are now just an extension
  • No charges for interbranch calls, all on net
  • We can setup auto attendants call queues etc
  • Advanced reporting on call stats and data
  • Up to 50% savings on your Fixed line spend
  • Within 5 years most phone systems will be cloud based, we have a proven system used by 20 000 users every day

Data Recoveries

We provide data recovery service by moving your data from your damaged Hard Drive to another device of your choice. We have equipment and team of experts to recover your data from deleted drives as well as damaged drives. The charges only apply if data is recovered.

Software Development and Web Design

We have a team of developers on different platforms, for Servers, Desktops or Mobile devices. We can develop Applications to suit your needs.

Our web development team, has delivered many web sites ranging from basic web site, e-commerce and other Web Based application specific to individual organization needs.

Property Management Software

We have a property management solution, designed for property owner or for businesses renting property from various property owners. The solution allows you to manage Leases, lease information escalation, payment schedules and budgeting forecasts. This is one of the most comprehensive Property management solutions developed and maintained in South Africa.

For more information visit our page http://www.compudynamics.co.za/property-management-software-2/

Point of Sale Solutions

We have a comprehensive Point of Sale system that covers all Sales, Reports, Re ordering reporting, Stock Management and more. Our point of Sales Solutions caters for single and multi till environments as well as Single and Multi Store environment with capabilities for centralized and decentralized controls, Data consolidation, suggested and many other rich features to assist any Retailer in Managing their Business.

Our Retail Solutions caters for any Industry from Hospitality, Spares, Pharmacy, Fuel, Clothing, Fashion and other.

Point of Sale Solution are available on a once off purchase or Rental options.

We can provide Point of Sale and Retail Management Solution to different industries such as Clothing, Footwear, Spares, Fuel and Convenience, Pharmacy Software and Others.

Warehousing and Distribution Software

We have a comprehensive Warehousing and Distribution Software that covers end-to-end merchandise management and distribution. Over and above our internal solution we also partner with major Software vendors to offer more options.

 Training Services

Although we are not accredited yet, we able to provide professional training services on Microsoft products such as Excel, Word, Power Point, Access, Publisher as well as Introduction to Computer with understanding the basics of folders, email, browsing the net and other. Our training services are OnSite or at our premises.

Network and Connectivity Services

We provide all hardware and services required for your Network, as well as a complete Network Installation and Cabling from end to end (Wired and Wireless). We can also facilitate the Fibre, LTE or other application if Internet access is required.

We can offer total Broadband and Fibre solutions for you Voice and Data connectivity.

Desktops Laptops Mobile Repairs

We do PC repairs, Laptop Repairs, Printer Repairs of any brand

IT Sales and Rental Services.

As part of our IT Support and Solutions, all ICT equipment supplied can be facilitated by a Financing (ICT Financing) option.

We can arrange rental for IT related hardware.

Laptops accessories, Desktops, Tablets and hardware components

We supply laptops, Desktops, Tablets and hardware components of all brands.

Servers

We supply Servers from all major brand, including Server Cabinets, switches and are able to provide an end to end solution, on Installation.

Security  (Biometrics Access control)

Reliability is a key factor when selecting a security system. Human lives and property can only be optimally protected by robust and sophisticated security systems designed for specific applications. This is why we only stock world-renowned brands that comply with stringent adherence and performance.

PABX / Video Conferencing / CCTV

PABX Solutions to cater for small environment as well as large one, including call centres.

High Definition Video Conferencing with software for desktops, laptops and tablets.

Complete range of CCTV equipment, cabling, remote surveillance setup. From NDR/DVR to a variety of cameras for Home and Business.

Computer Consumables

We supply all range of computer consumables, office supplies, cartridges (original and Compatible).

Software

Server Operating Systems, Small Business Server, VM ware, Red Hat Linux, MS Exchange, SQL Server, Media management Software, Share Point, Windows O/S, office 365, Microsoft Office Home and Business, Microsoft Office Student, MiS Exchange, MS Share Point, MS Server, MS SQL, Kaspersky Anti virus, E-scan Antivirus, Bit Defender Anti Virus, ESET Antivirus,Sophos, Fortinet,  Pastel Accounting Software, Point of Sale Software and other Computer related products on request.

For more info on our IT Support and Solutions, support contracts please contact us :

CompuDynamics South Africa UL22 Glen Curve Centre, 58 ELM Street, Dowerglen, Edenvale

Tel : 011 452 0022 – 011 452 4090

Email : info@compudynamics.co.za

www.compudynamics.co.za